Refund & Cancellation Policy
How subscription cancellation, recurring billing, and refunds are handled for RevRent.
Effective date: 1 October 2026
This policy explains how cancellation and refunds work for RevRent paid subscriptions purchased through the Business Application.
Effective date: 1 October 2026.
1. Subscription cancellation
- You may cancel auto-renewal from the Subscription page inside the Business Application.
- Cancellation stops future billing. Paid access continues until the end of the current billing period shown in your account.
- After the current billing period ends, your subscription ends according to the product's subscription rules (including cancelled or no active paid plan status). Cancelling auto-renewal does not automatically delete your business data. Data retention is described in our Privacy Policy.
- Plan changes while a recurring subscription is active are currently not available. Customers who wish to change plans may cancel auto-renewal and subscribe to a different available plan after the current billing period ends.
2. Free Trial
RevRent offers a Free Trial that provides Starter-level functionality for eligible new businesses. A Free Trial is not a paid Starter subscription.
No recurring charge is initiated for the Free Trial itself. If you choose a paid plan during or after the trial, billing follows the Subscription & Billing Policy.
3. Recurring billing
Paid plans renew automatically at the end of each billing cycle (monthly, quarterly, or annual) through Razorpay until you cancel auto-renewal before the renewal date shown in your account.
Each new subscription and each renewal is charged at the full applicable plan price for your selected billing cycle.
Recurring charges use the payment method authorized during Razorpay checkout (for example, card or eMandate, as supported in your region).
4. Failed payments and renewal issues
If a renewal payment fails, RevRent may mark the subscription as past due or apply grace-period access according to the in-product subscription status shown in your account.
You should update your payment authorization with Razorpay or contact us if renewal failures persist.
5. Refunds
Due to the digital nature of the software, subscription payments are non-refundable, except where a refund is required by applicable law.
No partial refunds or credits are provided for unused subscription time following cancellation, except where a refund or credit is required by applicable law.
If you believe you were charged in error, contact us promptly with your business name, invoice/payment reference, and charge details.
6. Duplicate or unauthorized charges
- If you see a duplicate successful charge for the same billing period, contact us with payment references so we can investigate.
- Verified duplicate or erroneous charges will be handled in accordance with this policy and applicable law.
- Unauthorized charges should also be reported to your bank or payment provider as applicable.
7. Service termination
We may suspend or terminate access for breach of our Terms, unlawful use, or extended non-payment, subject to applicable law.
If your account is terminated for cause, refunds are generally not provided except where required by applicable law.
8. Billing support contact
- Legal entity: Abhishek Gunji
- Registered address: 1-57/265/B, Sri Ram Nagar Colony, Gachibowli, Serilingampally, Rangareddi, Telangana - 500054, India
- Contact email: hi@revrent.in
- Website: https://www.revrent.in/contact
- Include your registered business email, Razorpay payment ID or invoice number, and a description of the issue.